Sample Bias or is this a Classification Problem?

curious white  dog
curious white dog

I am very frustrated with the hiring process. This is going to focus on logic. Given that a diverse workforce is wanted. Take 500 diverse qualified applicants screen to 50 then 5. One screening criteria, phone screens.

Chance is .01 to make it thru the process.
Let us go back to the screening criteria, a cell phone.

A successful phone screen requires a quality cell phone and a quiet place to chat.
Did the diverse workforce even make it to start of the process? Or is the screening process starting earlier making sure that you only get the like you people.